ODLQC Accreditation
Established in 1969 by a joint government/private sector initiative, ODLQC is the national body which assesses quality in open and distance learning in the UK. Its role is to recognise quality of service through its accreditation scheme, and to protect the interests of the learner.
Accreditation is awarded only after a rigorous assessment, by independent experts, of the educational service offered by a provider, to ensure that it meets the Standards set by the Council. Accredited colleges are re-assessed annually.
THE ODLQC GUARANTEE
TEFLstop (part of the INTESOL Group) is accredited by ODLQC, the national body for quality in open and distance learning. This means that TEFLstop has achieved the standards set by the Council, who are satisfied that the service you, the learner, receive from TEFLstop will be of good quality.
If it is not, or you cannot resolve a dispute with TEFLstop, please let us know at ODLQC. Write to: Learner Support, ODLQC, 16 Park Crescent, London W1B 1AH and we will look into your case.
THE ODLQC CODE OF PRACTICE
- To maintain the quality of service to our students, in terms of learning materials, tutorial and administrative support, to at least the standards being achieved at the time when accreditation was granted;
- To ensure that any requirements stipulated by Council as a result of the accreditation process are met as soon as practicable and the actions taken are reported to Council;
- To observe at all times the standards required by Council;
- To take all possible steps to enhance the quality of service to our students;
- To ensure that any major changes affecting the services offered to our open and/or distance learning students are formally brought to the attention of the Council's Secretary without delay;
- To take prompt action when dealing with student complaints;
- To act in partnership with the Council in promoting good practice in open and distance learning;
- To submit an annual report as required by Council.
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